New team leads
Use the AI assistant your employer allows for the paperwork of leading: preparing for meetings with each person, sharpening feedback, briefing work you hand over, planning the week, writing updates and checking reviews for gaps. Ratings, pay, hiring and complaints stay with you, your manager and HR, and nothing personal about your team goes into the tool.
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9 short lessons · 58 min of audio · a final exam and a course certificate
Use an AI assistant for the paperwork of leading a small team — one-to-ones, feedback, handovers, the team's week, updates, reviews and hiring materials — while the conversations, and the decisions about people, stay with you, your manager and HR.
the one-to-one you prepare from what you owe them, feedback with a moment in it, and the handover that says which calls are theirs: What you owe them; Feedback with a moment in it; Handing over your own work
the plan with what drops written down, and the request from above answered with a trade-off instead of a yes: The week that does not fit; Yes, and what moves
the clash that is really a report, reviews only as fair as the notes behind them, a scorecard before the first CV, and the week on one page: When two people clash; Review season, fairly; Hiring with HR, before the first CV; The lead's week, on one page
One side of one page, kept where you work: your rule for the tool, Monday's plan with what drops, what you owe each person before you meet, Friday's notes and update, and the decisions that are never yours alone, with the names of who decides and who takes a report the same day. Nothing on it is about anyone on your team.
The certificate names that artefact and the tools you used — not a title. It carries a code anyone can check: verify a certificate.
The opening of lesson one, exactly as it plays inside — and the exercise that comes with it, which you can do right now without an account.
Last month you sat next to these people. You knew who quietly fixed everybody else's mistakes. Now there is a meeting in your calendar called a one-to-one, and the person across the table is wondering what it is for now.
You were promoted to lead a small team, often the one you used to work in. You still carry some of your own work. And much of your week has quietly turned into paperwork about people: preparing, noting, planning, updating, reviewing.
An AI assistant can take real weight off that paperwork. Used carelessly, it can do damage that is hard to undo. So here is the rule for this course. The tool sorts and drafts. You decide, and the words that reach a person are yours.
You will meet Sam throughout. Sam was a claims handler at a regional insurance company, and she was recently promoted to lead the team she used to sit in. She still handles some of the complex files herself. She reports to the operations manager, and works with an HR business partner she barely knows yet.
Start with the one-to-one, the meeting where it is easiest to go wrong without noticing. The natural way to prepare is to think about the person: how they are doing, what you want them to improve. That turns the meeting into an inspection, and a former peer feels it at once.
Try it now · Prepare what you owe them
Where:Your approved work assistant, with work items only
I have a one-to-one tomorrow with someone who was my peer until last month. Here are the open items on their work: [WORK ITEMS ONLY, NO NAME]. Here is what I promised them last time: [YOUR PROMISES, AND WHETHER EACH IS DONE]. Suggest four open questions about their work that will not sound like an inspection.
The rest of the catalogue is there when you need it — but you do not have to choose anything today. One course, one short lesson at a time, one page at the end.
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